We ship in the same business day when orders are placed before 4:30 pm (PST).
We are based in Southern California, Creator Los Angeles area.
The checkout process on our website features built-in shipping options that are real-time and true to cost, so you receive email confirmation immediately upon placing your order. Feel free to contact us for customized order summary or shipping options.
While USPS does not provide complete tracking information for orders shipped with First Class Mail, VapeTen.com purchases a delivery confirmation number, at our own expense, to confirm successful delivery of your shipment. Larger orders are shipped with FedEx, which offers a sophisticated tracking system. As soon as your order is packed, VapeTen.com sends tracking information to the email address you have provided.
**Note that if your tracking information states “Not Found,” please allow until 7:00pm PT for it to update on the tracking website (USPS, FedEx, or UPS). Tracking information will update on the website once the package is picked up by the courier.